By far the best news story of the week is the case of the woman* with a "deep, with male-ish qualities" voice complaining of discrimination by Bank of Montreal's phone support.
The B.C. Human Rights Coalition (which I presume takes a fairly liberal view in what constitutes discrimination) was consulted on the matter:
Robyn Durling, communications co-ordinator of the B.C. Human Rights Coalition, said the case doesn’t appear to be discrimination.So... let me get get this straight. Employers can hire based on the pitch of person's voice? And could lawfully exclude all but the most mannish of women that way? Crazy.
“It doesn’t appear the way they treated her was because she was a woman, but because of her voice.”
Durling said deep voices aren’t protected under the human rights code unless her voice was altered because of a physical disability.
* For all the commenters on the original story who listened to the audio and started yelling "She's a man, baby!", you are probably not far from the truth. One Mellissa MacMillan is listed as a "Transgender Community Coalition representative" in a report on Crossdressing Services.
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